Returns & refunds

Understand our return policy and the refund process.

Return window

Most items can be returned within 14 days of delivery if undamaged and in original packaging.

Refund timeline

Refunds are processed to the original payment method within 7–10 business days after the vendor receives the returned item.

Non-returnable items

Custom-made and personalized items are non-returnable unless they arrive damaged. The product page lists item-level policies.